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Privacy Notice

Welcome to SpaSpa! 

SpaSpa has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our commitment to online privacy. Please check back periodically as our privacy policy may change from time to time and contact us if you have any questions about it. 

Information we collect and how we use it 

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board (if applicable), the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations and information on consumers who browse our Web page. 

To provide you with the best possible service, we will request specific personal information when you register on and when you make a product purchase. Any personal information collected on SpaSpa is knowingly and voluntarily provided by customers and visitors to our site. 

At registration, we collect your name and e-mail address. When you make a purchase we also collect your shipping and billing addresses and telephone numbers in order to deliver your orders promptly and to the proper location. Please make sure that you store your username and passwords in a secure way, it is your responsibility to keep this information confidential. 

We use your e-mail address to send you e-mails confirming your order and the tracking number of your purchase. If necessary, we may contact you by telephone or e-mail to resolve any issues with your order. 

When you make a product purchase, we also collect your credit card number, expiration date and for security your Card Verification Code located in the back of your card. When purchasing products from you decide if you want to keep or not to keep you credit card information for future us. We have security measures in place to protect the loss, misuse and alteration of the information under our control. (For more information on security measures see below “Security”). 

Your username and password are used to verify that you are a registered user and prevent anyone else who may have access to your computer from ordering in your name without your express permission. Your username and password are also used to allow you to store products in your Wish List for future purchases and to allow you to re-order your favorite products with ease. 

The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our web site and used by us to contact consumers for marketing purposes. We appreciate comments and suggestions from our guests and customers. All remarks, ideas, suggestions and any other information communicated to SpaSpa through this site by email or otherwise shall be considered non-confidential and an unsolicited idea from you that SpaSpa may use in its sole discretion. All such submissions may be freely used by SpaSpa without any compensation. You agree that such suggestions submitted by you will not violate any right of a third party and will not contain any unlawful, abusive or obscene material. You are solely responsible for the content of any suggestion you make. 

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site. 

SpaSpa may share non-personal, non-individual information in aggregate form with our vendors and marketing partners for research purposes. This includes aggregate data about our customers, sales, traffic patterns, and related site information. SpaSpa has third party relationships with credit card processing companies, shipping companies and the company from which we lease our servers. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers' orders. 

SpaSpa reserves the right to share personal information with legal authorities to the extent required by law. 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at
Ordering from is safe and secure. Because we use SSL technology, all your information is encrypted as it is transmitted. 
Use of Online Survey Information and Contests 
To participate in our online surveys or contests, you will be required to supply contact and demographic information. SpaSpa uses this data to send you information about the company. We might use this information to contact you as necessary. However, you may opt out of or opt in to our mailings at any time. (See Opt Out/Opt In, below.) Demographic and profile data is also collected at our site and used to personalize future visits by displaying the content we feel would most interest you. 

Public Forums Guidelines 
SpaSpa may offer chat rooms and bulletin boards. Please note that information that is disclosed in these arenas becomes public. Use caution in disclosing any personal information. You also agree that such suggestions submitted by you will not violate any right of a third party and will not contain any unlawful, abusive or obscene material. You are solely responsible for the content of any suggestion you make. 
Opt Out/Opt In 
SpaSpa allows users to opt out of receiving e-mails from us during the registration process. You can change or modify your information in our database and to choose not to receive future communications by sending us an e-mail to or by changing your settings at the My Account page (sign-in required). 

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the address provided above. Please provide us with your exact name and address. We will be sure your name is removed from the list. 
Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 15, 2010.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.


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